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Hang up on unwanted calls about loans

9/24/2024

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People are reporting getting calls (and calls) (and more calls) about their supposed “loan application.” Only they hadn’t applied for a loan. So what’s going on?
When people don’t pick up, the callers leave messages saying the imaginary “loan application” is on hold because the business needs more information, so please call back. The calls seem urgent — and they’re persistent. People report getting calls in bursts of anywhere from five to even 20 a day, all from different numbers, all with the same story. But there never was a loan application. It’s a tactic that some dishonest companies are using to offer loans.
If you get a call like this:
  • Don’t press a number to “unsubscribe.” That only lets the dishonest company know your number is good. Instead, just hang up.
  • Use call blocking to stop calls before they reach you. Learn how at How to Block Unwanted Calls. For your mobile phone, find a list of call-blocking apps at ctia.org, a website for the U.S. wireless communications industry.
  • Don’t give information to businesses you don’t know, even if they seem to know you. That could be a set up to get your personal information.
  • Register your cell and home phone for free at the National Do Not Call Registry. Registration never expires and is designed to stop unwanted sales calls from companies that follow the law. But it doesn’t block calls and won’t stop calls from scammers — though the scam calls are a lot easier to spot if scammers are the main ones left calling to sell you something.
If you’ve gotten calls like these, report unwanted calls at DoNotCall.gov.

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Don’t take the bait on phishing scams

9/4/2024

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​Have you ever gotten a text or email warning you that something is wrong with an account online? Maybe it says your streaming account is about to be suspended unless you respond quickly. It might even have a link that will supposedly fix your account’s problems. The message looks real. But is it?
Your first instinct might be to click to solve your problems. Don’t click. There’s likely nothing wrong. Instead, it might be a phishing scam. That’s when scammers pose as well-known companies to get you to give up sensitive information via text or email. A phishing email might:
  • say they’ve noticed some suspicious activity or log-in attempts — they haven’t
  • claim there’s a problem with your account or your payment information — there isn’t
  • say you need to confirm some personal or financial information — you don’t
While real companies might send you emails or text messages, they won’t do things like send a link to update your payment information. Only scammers do that. Even opening a link in an unexpected text or email can expose you to scammers — even if you don’t enter any sensitive info.
So, don’t click on any links in unexpected emails or texts. If you’re concerned, contact the company directly using a link you already use or a phone number you know is correct. And if you think you’ve given someone your Social Security, credit card, or bank account number, report it at IdentityTheft.gov and get a recovery plan. If you clicked on a link in an unexpected email, update your security software and run a scan to look for viruses and malware.
Then report the phishing scam. Tell the FTC at ReportFraud.ftc.gov, forward suspicious texts to SPAM (7726), and forward suspicious emails to [email protected].
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